TERMS & CONDITIONS
ALCOHOL AND DRUGS POLICY
It is a condition of entry at VALHALLA (Valhalla) that participants must not be under the influence of drugs or alcohol. Axe Throwing & Break Room activities require a Zero Alcohol reading before participating. All participants will be required to sign a waiver with a statement to that effect and undergo a breath test at the discretion of Valhalla staff. Valhalla has a licence to serve alcohol at the venue and has specific conditions about when participants can consume alcohol onsite. BYO is not permitted at any of our venues under any circumstances. Participants are not able to consume alcohol until they have finished axe throwing or rage room activities as part of our licence restrictions.
MINIMUM AGE FOR THROWING AND THE RAGEROOM PARTICIPATION
The minimum age for a participating in axe throwing or rage room activities at Valhalla is 18 years at time of the entry to the venue. Anyone between 13 and 17 years of age can be accompanied by a parent or guardian over the age of 18years to gain entry to the venue, however will not be permitted to participate in axe throwing or the rage room.
BEHAVIOUR POLICY
VALHALLA is a friendly environment and whilst we encourage you to get competitive with your friends, we do not tolerate any form of aggressive or unsafe behaviour toward other participants, customers or staff. We have zero-tolerance to aggressive, anti-social, abusive or otherwise unsafe behaviour. Any spectator or participant showing signs of this type of behaviour will be removed from the premises immediately, without refund. If your axe throwing coach identifies non-compliance with our alcohol/drug/behaviour policy prior to or during a session, this person/s will be required to leave immediately. All booked participants will be charged in this instance and it is at discretion of remainder of the group as to whether they continue their session or also leave.
CLOTHING POLICY
Closed-toed shoes must be worn within the venue. We also recommend you wear sensible 'flat' shoes for the best experience. We recommend a loose-fitting top that will not restrict your throwing action.
WAIVER POLICY
All participants will be required to sign a waiver prior to participation in any activity at VALHALLA
BREATH TESTING
All participants will be required to undergo a breath test prior to axe throwing or a booking for the rage room.
VENUE RULES
In addition to the above policies, we have the following rules at the venue. You must follow the instructions of the venue staff at all times. Valhalla Entertainment trading as Valhalla Axe Throwing Brunswick, Vic. 3056Scanlan Investment Trust trading as Valhalla Entertainment ABN 54 950 889 199No food or drink to be brought onto the premises at any time, with the exception of birthday cakes. Please let staff know be forehand so we can accommodate and provide fridge space. For public health reasons, we are a cash free venue and will only accept non-cash payments.
BOOKING/CANCELLATION/TRANSFER POLICIES
Although our booking policy may seem strict, please keep in mind that due to the generally long lead time on bookings, cancellations block out other groups from booking and taking part. With more than 30 days notice your booking deposit is fully refundable or transferrable to another date. Between 30and 7 days of your event your deposit is not refundable. Cancellations within this time will forfeit the deposit. The booking is transferrable to a new date subject to availability and must be selected at time of change request. This transfer will attract an additional administration charge of $50 for each change requested (applies only greater than 7days prior to session date).Within 7 days of your event the credit card used for booking will be charged the 'minimum charges' listed below in the event of a cancellation or no-show. Change of date request within 7 days are treated the same as a cancellation. Please see food and beverage package cancellation/transfer policy below for corporate packages. Please see date night/individual/small group cancellation/transfer policy below. Min age to book is 18 years. Guests between 13 and 18 years must be accompanied by a parent or guardian to enter the premises but will not be permitted to axe throw or participate in the rage room.
TRANSFER REQUESTS:
Please remember that transfer of date requests will not be accommodated within 7 days of your booking. Each transfer will attract a fee of $50. Please note the transfer fee is in addition to your session cost and will be added on top of your total amount due on the day. Please note, when transferring a booking to a future date, if you decide to cancel the booking you will be charged the minimum lane hire fee based on your initial booking in accordance with the cancellation policy
MINIMUM CHARGES:
Axe Throwing· 6-14 participants booked: If you booked for between 6 and 15 people, the minimum charge is for 6 people.
15-30 participants booked: If you booked for between 15 and 30 people, the minimum charge is for 15 people.
31-45 participants booked: If you booked for between 31 and 45 people, the minimum charge is for 31 people.
Exclusive booking of 40+ participants: If you booked for between 40 and 96 people, the minimum charge is for 40people.
WHY DO I HAVE TO PAY THE MINIMUM CHARGES WITH LESS THAN 7 DAYS NOTICE?
We can be booked out for weeks and sometimes months in advance. We often receive enquiries that cannot be accommodated due to your booking and with enough notice we can often fill your space. We do appreciate that lastminute emergencies happen, but cancellation or change of date requests within 7 days will attract the minimum charges for your original booking. This covers us from the prevention of other customers from booking the space during that time and the administration in managing your booking.
WHAT IF MY GROUP SIZE CHANGES?
You’re welcome to bring more or fewer guests than selected when booking if it is within the range for the number of lanes booked. If your group size will change above or below the range of persons booked originally, please tell us in advance so we can ensure adequate staffing and space and avoid penalty.
REDUCTION IN NUMBERS:
We understand that it is hard trying to organise a big group, but please note that should your group reduce below the minimum required for the original lanes booked, the following conditions will apply:
1) If your request Greater than 30 days until booking will result in no penalty.
2) If less than 30 days until booking, the minimum lane charges apply (see above) for number of lanes originally booked.
For an increase in booking numbers, this will be Subject to availability of lanes. We cannot exceed the capacity stated for each lane.
THROWING AREA:
Each group event will take place in a dedicated throwing area. The minimum group size for one throwing area is 6 and the maximum allowed is 15. If you have between 6 and 15participants you will be allocated one axe throwing coach for your group. If you have more than 15 participants, two throwing areas will be reserved, and you will be allocated two axe throwing coaches for your group. If you have more than 30 participants, three throwing areas will be reserved, and you will be allocated three axe throwing coaches for your group. If you have more than 45 participants, four throwing areas will be reserved, and you will be allocated four axe throwing coaches for your group. If you have more than 60 participants, five throwing areas will be reserved, and you will be allocated five axe throwing coaches for your group. If you have more than 75 participants, the whole venue will be reserved, and you will be allocated six axe throwing coaches for your group.
MINIMUM CHARGES:
On the day of your event, you will be charged the per person rate or the minimum charge listed above under 'minimum charges’ (whichever the greater). Please see our cancellation policy for further information in the event you need to cancel or change your booking or for a reduction in numbers.
FOOD AND BEVERAGE PACKAGE CANCELLATION ANDTRANSFER POLICY:
Your booking deposit is required for all booking of 15 or more participants ($440 or 25% of the total booking value –whichever is the higher) is not refundable for any cancellation within 30 days of your booking. Cancellations are not accepted less than 14 days, and the total amount of participants will be charged to the credit card used to secure the booking. Transfer of date requests within 30 days will incur a loss of deposit (not transfer fee) and be subject to any transfer fees attracted by any third-party providers. Transfers will only be accommodated subject to availability of Valhalla and any third-party providers. Final confirmation of numbers attending is required at least 14 days prior to booking date and must be in writing. It will be assumed that the number of attendees is as per originally booked if we don’t receive this advice by 14 days prior. Prior to making payment, the approval of additional participants is subject to availability and capacity of any third-party providers. Reduction of numbers is approved subject to minimum charges for total lanes originally booked (see minimum charges) within 30 days*.No refunds will be given for a change in participants within 14 days.*Please be advised that catering requirements are organised 14 days prior to your event, reduction in numbers will not be permittable after that cut off.
DATE NIGHT/PUBLIC SESSION/QUICK CHUCKCANCELLATION + TRANSFER POLICY:
No refunds for cancellations, no shows or change in numbers. Transfers will be accommodated subject to availability and only greater than 7 days prior to booking. Transfers will attract a $50 administration charge for each request.
GOVERNMENT COVID/HEALTH DEPARTMENTRESTRICTIONS ON ENTRY:
Safety is a priority at VALHALLE AXE THROWING we follow government guidance regarding venue capacity, social distancing and any vaccine requirements of entry if imposed by government mandate.
It is a condition of entry at VALHALLA (Valhalla) that participants must not be under the influence of drugs or alcohol. Axe Throwing & Break Room activities require a Zero Alcohol reading before participating. All participants will be required to sign a waiver with a statement to that effect and undergo a breath test at the discretion of Valhalla staff. Valhalla has a licence to serve alcohol at the venue and has specific conditions about when participants can consume alcohol onsite. BYO is not permitted at any of our venues under any circumstances. Participants are not able to consume alcohol until they have finished axe throwing or rage room activities as part of our licence restrictions.
MINIMUM AGE FOR THROWING AND THE RAGEROOM PARTICIPATION
The minimum age for a participating in axe throwing or rage room activities at Valhalla is 18 years at time of the entry to the venue. Anyone between 13 and 17 years of age can be accompanied by a parent or guardian over the age of 18years to gain entry to the venue, however will not be permitted to participate in axe throwing or the rage room.
BEHAVIOUR POLICY
VALHALLA is a friendly environment and whilst we encourage you to get competitive with your friends, we do not tolerate any form of aggressive or unsafe behaviour toward other participants, customers or staff. We have zero-tolerance to aggressive, anti-social, abusive or otherwise unsafe behaviour. Any spectator or participant showing signs of this type of behaviour will be removed from the premises immediately, without refund. If your axe throwing coach identifies non-compliance with our alcohol/drug/behaviour policy prior to or during a session, this person/s will be required to leave immediately. All booked participants will be charged in this instance and it is at discretion of remainder of the group as to whether they continue their session or also leave.
CLOTHING POLICY
Closed-toed shoes must be worn within the venue. We also recommend you wear sensible 'flat' shoes for the best experience. We recommend a loose-fitting top that will not restrict your throwing action.
WAIVER POLICY
All participants will be required to sign a waiver prior to participation in any activity at VALHALLA
BREATH TESTING
All participants will be required to undergo a breath test prior to axe throwing or a booking for the rage room.
VENUE RULES
In addition to the above policies, we have the following rules at the venue. You must follow the instructions of the venue staff at all times. Valhalla Entertainment trading as Valhalla Axe Throwing Brunswick, Vic. 3056Scanlan Investment Trust trading as Valhalla Entertainment ABN 54 950 889 199No food or drink to be brought onto the premises at any time, with the exception of birthday cakes. Please let staff know be forehand so we can accommodate and provide fridge space. For public health reasons, we are a cash free venue and will only accept non-cash payments.
BOOKING/CANCELLATION/TRANSFER POLICIES
Although our booking policy may seem strict, please keep in mind that due to the generally long lead time on bookings, cancellations block out other groups from booking and taking part. With more than 30 days notice your booking deposit is fully refundable or transferrable to another date. Between 30and 7 days of your event your deposit is not refundable. Cancellations within this time will forfeit the deposit. The booking is transferrable to a new date subject to availability and must be selected at time of change request. This transfer will attract an additional administration charge of $50 for each change requested (applies only greater than 7days prior to session date).Within 7 days of your event the credit card used for booking will be charged the 'minimum charges' listed below in the event of a cancellation or no-show. Change of date request within 7 days are treated the same as a cancellation. Please see food and beverage package cancellation/transfer policy below for corporate packages. Please see date night/individual/small group cancellation/transfer policy below. Min age to book is 18 years. Guests between 13 and 18 years must be accompanied by a parent or guardian to enter the premises but will not be permitted to axe throw or participate in the rage room.
TRANSFER REQUESTS:
Please remember that transfer of date requests will not be accommodated within 7 days of your booking. Each transfer will attract a fee of $50. Please note the transfer fee is in addition to your session cost and will be added on top of your total amount due on the day. Please note, when transferring a booking to a future date, if you decide to cancel the booking you will be charged the minimum lane hire fee based on your initial booking in accordance with the cancellation policy
MINIMUM CHARGES:
Axe Throwing· 6-14 participants booked: If you booked for between 6 and 15 people, the minimum charge is for 6 people.
15-30 participants booked: If you booked for between 15 and 30 people, the minimum charge is for 15 people.
31-45 participants booked: If you booked for between 31 and 45 people, the minimum charge is for 31 people.
Exclusive booking of 40+ participants: If you booked for between 40 and 96 people, the minimum charge is for 40people.
WHY DO I HAVE TO PAY THE MINIMUM CHARGES WITH LESS THAN 7 DAYS NOTICE?
We can be booked out for weeks and sometimes months in advance. We often receive enquiries that cannot be accommodated due to your booking and with enough notice we can often fill your space. We do appreciate that lastminute emergencies happen, but cancellation or change of date requests within 7 days will attract the minimum charges for your original booking. This covers us from the prevention of other customers from booking the space during that time and the administration in managing your booking.
WHAT IF MY GROUP SIZE CHANGES?
You’re welcome to bring more or fewer guests than selected when booking if it is within the range for the number of lanes booked. If your group size will change above or below the range of persons booked originally, please tell us in advance so we can ensure adequate staffing and space and avoid penalty.
REDUCTION IN NUMBERS:
We understand that it is hard trying to organise a big group, but please note that should your group reduce below the minimum required for the original lanes booked, the following conditions will apply:
1) If your request Greater than 30 days until booking will result in no penalty.
2) If less than 30 days until booking, the minimum lane charges apply (see above) for number of lanes originally booked.
For an increase in booking numbers, this will be Subject to availability of lanes. We cannot exceed the capacity stated for each lane.
THROWING AREA:
Each group event will take place in a dedicated throwing area. The minimum group size for one throwing area is 6 and the maximum allowed is 15. If you have between 6 and 15participants you will be allocated one axe throwing coach for your group. If you have more than 15 participants, two throwing areas will be reserved, and you will be allocated two axe throwing coaches for your group. If you have more than 30 participants, three throwing areas will be reserved, and you will be allocated three axe throwing coaches for your group. If you have more than 45 participants, four throwing areas will be reserved, and you will be allocated four axe throwing coaches for your group. If you have more than 60 participants, five throwing areas will be reserved, and you will be allocated five axe throwing coaches for your group. If you have more than 75 participants, the whole venue will be reserved, and you will be allocated six axe throwing coaches for your group.
MINIMUM CHARGES:
On the day of your event, you will be charged the per person rate or the minimum charge listed above under 'minimum charges’ (whichever the greater). Please see our cancellation policy for further information in the event you need to cancel or change your booking or for a reduction in numbers.
FOOD AND BEVERAGE PACKAGE CANCELLATION ANDTRANSFER POLICY:
Your booking deposit is required for all booking of 15 or more participants ($440 or 25% of the total booking value –whichever is the higher) is not refundable for any cancellation within 30 days of your booking. Cancellations are not accepted less than 14 days, and the total amount of participants will be charged to the credit card used to secure the booking. Transfer of date requests within 30 days will incur a loss of deposit (not transfer fee) and be subject to any transfer fees attracted by any third-party providers. Transfers will only be accommodated subject to availability of Valhalla and any third-party providers. Final confirmation of numbers attending is required at least 14 days prior to booking date and must be in writing. It will be assumed that the number of attendees is as per originally booked if we don’t receive this advice by 14 days prior. Prior to making payment, the approval of additional participants is subject to availability and capacity of any third-party providers. Reduction of numbers is approved subject to minimum charges for total lanes originally booked (see minimum charges) within 30 days*.No refunds will be given for a change in participants within 14 days.*Please be advised that catering requirements are organised 14 days prior to your event, reduction in numbers will not be permittable after that cut off.
DATE NIGHT/PUBLIC SESSION/QUICK CHUCKCANCELLATION + TRANSFER POLICY:
No refunds for cancellations, no shows or change in numbers. Transfers will be accommodated subject to availability and only greater than 7 days prior to booking. Transfers will attract a $50 administration charge for each request.
GOVERNMENT COVID/HEALTH DEPARTMENTRESTRICTIONS ON ENTRY:
Safety is a priority at VALHALLE AXE THROWING we follow government guidance regarding venue capacity, social distancing and any vaccine requirements of entry if imposed by government mandate.
Scanlan Investment Trust trading as
Valhalla Entertainment ABN 54 950 889 199
Brunswick, Vic. 3056
Brunswick, Vic. 3056